Enterprise AI · Austin, Texas

Your knowledge.
Clear answers.
AI put to work.

AI knowledge software for technical support and engineering teams. Connected to your information. Integrated into your workflow.

Explore the software Start with a pilot

Software licensing · Deployment & integration · Ongoing support

chuckvoo / Knowledge Illustrative walkthrough

Technical support

Does the AX-200 support offline operation in version 3.2?

Yes, with local monitoring enabled. Version 3.2 retains local monitoring when the connection drops. Remote alerts resume after reconnection. Confirm the installed version before sharing the procedure.

Permission-aware retrieval Sample documents

Built around technical work Software & technology Engineering & manufacturing Energy & industrial services

01 / Software

Meet chuckvoo Knowledge.

A RAG application that brings relevant documents, source-backed answers, and your team's next step together.

Find the answer. Move the case forward.

Bring product manuals, release notes, and resolved tickets into one support workflow. Help your team prepare responses with evidence and identify when an expert needs to step in.

Discuss this workflow

Retrieve information for the right product and version
Inspect citations and the passages behind an answer
Prepare a response for your support team to review
Surface missing or conflicting information for escalation

02 / Services

The expertise behind
your deployment.

From connecting your data to operating your models, we handle the engineering that puts AI into everyday use.

Deployment & integration

Deploy the software in your environment. Connect document sources, configure identity and permissions, and integrate with the tools your teams use.

Cloud · On-premises · Hybrid environments

LLM & SLM deployment

Select and benchmark large and small language models against your tasks. Configure model serving around your quality, latency, and hosting requirements.

Model evaluation · Private hosting · Inference optimization

Fine-tuning & adaptation

Adapt models for specialized extraction, classification, and response tasks. Validate improvements against a baseline using your reviewed examples.

Task-specific datasets · Fine-tuning · Quality evaluation

Operations & improvement

Keep your deployment useful as data, models, and usage change. Monitor reliability, evaluate releases, and optimize performance and operating costs.

Monitoring · Model updates · Maintenance & support

Need a stronger data foundation? Explore data engineering, pipeline optimization, and platform modernization

03 / Start with a pilot

One workflow.
A clear path to rollout.

Evaluate the software with your information and your users, against outcomes agreed before implementation begins.

01 / Define

Agree the scope

Choose one workflow, a user group, and selected data sources. Set the delivery schedule and success criteria.

02 / Integrate

Run the pilot

Configure the application, connect your sources, and evaluate answer quality and workflow value with your team.

03 / Expand

Roll out with support

Use the results to plan wider access, additional integrations, and ongoing operations.

A clear commercial structure. Software license + scoped deployment and integration. Customization and ongoing support are agreed separately.

04 / Founder-led engineering

Deep technical experience.
Direct collaboration.

Our team brings deep expertise in data engineering, machine learning, and AI architecture to projects across telecommunications, financial services, and industry. Founded by physicist and engineer Roland Utz, the company builds on his 15+ years of experience turning complex technical challenges into practical, production-ready systems.

Enterprise RAG · Distributed data systems · Production machine learning

Where does your team
get stuck finding answers?

Bring us a workflow. We'll discuss the information, integrations, and outcomes for a focused pilot.

Discuss your pilot Austin-based. Working with teams across the US.